The Gilded Teapot Terms and Conditions

Terms of website use

By using our site, you indicate that you accept these terms of use and that you agree to abide by them. If you do not agree to these terms of use, please refrain from using our site.

The materials contained on our site are provided for general information purposes only. We do not accept any responsibility for any loss which may arise from accessing or reliance on the information on this site and to the fullest extent permitted by English law, we exclude all liability for loss or damages directly or indirectly arising from the use of this site.

About us

www.thegildedteapot.com is a site operated by The Gilded Teapot. We are a business registered in the United Kingdom. Our trading address is: 1 Tudor Arcade, South Street, Dorchester, Dorset, DT1 1BN. Our VAT number is 119434516

Accessing our site

Access to our site is permitted on a temporary basis, and we reserve the right to withdraw or amend the service we provide on our site without notice. We will not be liable if for any reason our site is unavailable at any time.

Intellectual property rights

We are the owner of all intellectual property rights on our site, and the material published on it. Those works are protected by copyright laws and treaties around the world. All such rights are reserved.


All prices are in UK Pounds and are inclusive of VAT. All prices are subject to alteration without prior notice.

In order for a promotion or offer to be applied to your order, a valid promotion code must be entered into the promotion code box on the shopping bag page. The Gilded Teapot cannot be held liable for not discounting the order if a valid code has not been entered. If placing an order by telephone you must quote the promotion code before placing your order.

Changes to our website

We aim to update our site regularly, and may change the content at any time. If the need arises, we may suspend access to our site during this time.


We are committed to protecting your privacy. We will only use the information that we collect about you lawfully in accordance with the Data Protection Act 1998 and the new GDPR regulations.

When you order we need to know your name, email address, delivery address, and phone number. We do not store any card payment details, these are all handled by a secure third party.


We want you to trust us with your information. The data we collect about you, why we collect it and what we do with it is as follows:

  • We do not sell any information about you
  • We only pass your information on to our delivery provider (courier or Royal Mail)
  • We do not store any of your payment details
  • Your stored information (email address, telephone number, payment address and delivery address) can be deleted at your request by emailing info@thegildedteapot.com.

Our policy has been updated to conform to the new European GDPR regulations and to help you to understand our privacy practices.

If you have any questions about this policy, please don’t hesitate to get in touch.

We may use technology to track the patterns of behaviour of visitors to our site. This can include using a ‘cookie’ which would be stored on your browser. Cookies are safe to use however, you can usually modify your browser to prevent this happening. The information collected in this way can be used to identify you unless you modify your browser settings.

Your personal information will be held securely for the uses described above. It will not be made available for any other party for any purpose.

If you do not want us to send you any marketing material in the future or if you have any questions or comments about a privacy matter, please let us know.

Viruses, hacking and other offenses

You must not misuse our site by knowingly introducing viruses, trojans, worms, logic bombs or other material which malicious or technologically harmful. You must not attempt to gain unauthorised access to our site, the server on which our site is stored or any server, computer or database connected to our site. You must not attack our site via a denial-of-service attack or a distributed denial-of-service attack. By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our site will cease immediately.

We will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of our site or to your downloading any of the material posted on it, or any website linked to it.

Links from our site

Where our site contains links to other sites and resources provided by third parties, these links are provided for your information only. We have no control over the contents of these sites or resources, and accept no responsibility for them or for any loss or damage that may arise from your use of them.

When accessing a site via our website we advise you to check their terms of use and privacy policies to ensure compliance and determine how they may use your information.

Jurisdiction and applicable law

The English courts will have non-exclusive jurisdiction over any claim arising from, or related to, a visit to our site. These terms of use and any dispute or claim arising out of or in connection with them or their subject matter or formation (including non-contractual disputes or claims) shall be governed by and construed in accordance with the law of England and Wales.


We may revise these terms of use at any time by amending this page. You are expected to check this page from time to time to take notice of any changes we make.

If you have any questions or comments please email us at info@thegildedteapot.com


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